Announcement: Keen Merges with Connie Health

Dear Keen Customer,

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I am happy to share the news that Keen recently merged with Connie Health. Like Keen, Connie believes in putting their customers interests first while helping them navigate the complexity of Medicare. They also believe in having in-market advisors knowledgeable of local plans and doctors who can work with customers over the phone or meet them in person. I believe that bringing the resources of both companies together will help us better serve you. Let me answer a few natural questions you may have below.

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Q: What does this merger mean for me?

A: For the most part, very little is changing. You will still get the same dedicated service from independent licensed Medicare advisors who put you first. We will help you understand your plan, your options, and help you navigate plan enrollment and usage so you can get what you deserve. And, you can reach us at the same phone numbers and web address. All together we will be working very closely with Connie to provide you an improved and seamless experience.

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Q: So then what is changing?

A: We will be upgrading your experience to include the full set of Connie Health capabilities. This includes more licensed advisors, more convenient appointment times, and local agents in many states. Along with that, we will start introducing our customers to the Connie Health name and brand. Your advisors may answer the phone with the Connie Health name, you will see the Connie Health logo or conniehealth.com in your emails from us.

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We will be working hard to continue to be your favorite place to get help with Medicare. Thank you for all of your support and referrals over the past few years and we look forward to serving you for many more to come.

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In gratitude,

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Scott Matthews

Keen Chief Executive Officer

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